Global Dance Festival 2017 Travel Package FAQ
Q: Do these Travel Packages have a minimum age?
A: When purchasing a travel package, all persons must be at least 21+ to check into the hotel. People under the age of 21 may still occupy a room; however, the person whose name is booked on the reservation must be 21+ to check in and must present valid photo identification.
You must be at least 18 years of age to participate in the Global VIP Experience.
Q: Do these travel packages come with tickets to the show?
A: Yes! All travel packages come with either two 2-Day General Admission or two 2-day VIP tickets. You will be able to choose your ticket type at the time of purchase based on availability.
Q: Can I acquire Accessible Seating as part of a Travel Package?
A: If you would like to inquire about Accessible Seating as part of a travel package, please reach out to us at email@example.com or 888-805-8930. We will walk you through any available options.
Q: Where will I receive my tickets?
A: CID Entertainment representatives will be at a designated location within the hotel to assist you. Here you can check-in, and pick up your tickets, as well as any merchandise or additional items that come with your package. Basically, one-stop check-in for everything!
Please be sure to bring your photo ID and credit card. Although your room is paid for in full, you will need a credit card for any incidentals you may incur. As it gets closer to the event, the package purchaser will receive an informational email with the exact time and location for Travel Package check-in.
Q: If I’m unable to make it to VIP Check-in, how can I receive my merchandise?
A: All merchandise must be redeemed on site at our VIP Check-in. We are unable to ship out any merchandise post-event.
Q: What time is check-in and check-out at each hotel?
A: Hotel check-in is at 3PM and check-out is at 12PM.
Q: Is parking provided at the hotel?
A: Hotel parking is not included in the package. Hotel parking is available for $42 per day. Your package does include a 10-pack RTD Local Pass Book valid for train ride to Mile High Stadium.
Q: Can I purchase a travel package for just one night?
A: Our Travel Packages are only available for 2 Nights, we do not offer any 1-Night packages.
Q: Can I get a package for more than 2 nights?
A: If you would like to add an additional night to your stay, please reach out to our Guest Services team at 888-805-8930, and we’ll happily go over any options you may have.
Q: Can I use my CID package for a contest/giveaway or to promote my website/product/event?
A: No. CID Entertainment’s trademarks, intellectual property, tickets and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes or any commercial purpose, without express written consent from CID and its partners. Please see our purchase policy for more detail.
Q: I purchased a package as a gift, but I will not be in attendance. How can my friend and family member pick up their ticket on my behalf?
A: To accommodate this, the original purchaser must contact our Guest Services team at 888-805-8930 or firstname.lastname@example.org to authorize an alternate pick-up person at least 2 weeks before the event date. This authorization will allow a friend or family member to pick up the package on the purchaser’s behalf. All informational emails and correspondence will still go to the original purchaser and it is up to them to relay the information to the guest that is attending the event.
Q: Is there a payment plan for these packages?
A: Yes, there are payment plans for all travel packages! An initial 60% will be charged upon purchasing your package and the final 40% payment will be automatically deducted on 6/7/17. If you purchase after the 40% deduction date, you will be charged for the package in full upon your purchase. Please note: This is an automatic payment plan, meaning you won’t need to choose to enter into it – you’re on the plan simply by clicking “purchase.” Please note – additional ticketing or purchase fees may apply.
Q: What if I change my mind and don’t want my package?
A: All packages are non-refundable. Please refer to the Purchase Policy for complete details.
Q: Am I going to have an amazing time?