Peppa Pig Live! 2017
Peppa Pig’s Surprise Party Pass
Q: Can I choose which row my seat is for the show?
A: The Peppa Pig Party Pass includes one premium seat in the first (15) rows of the venue. The ticketing system will automatically give you the best seat(s) available with the Party Pass at your time of search.
Q: Does my child need a Party Pass as well?
A: All ticket holders are required to purchase a Party Pass in order to attend the Peppa Pig Party. Some venues have an age policy where babies and small toddlers do not require a ticket. Please contact our Guest Services team at [email protected] or at 888-805-8930 to find out the age policy for a particular venue.
Q: Where will I receive my tickets?
A: Tickets can be conveniently printed at home or directly mailed to you depending on the show. We will have a separate Party Pass Check-in where everyone can pick up their Peppa Pig party gift on the day of the event. The package purchaser will receive an informational email approximately one week prior to the event date with all of the event details and VIP activities. Please be sure to bring valid photo identification.
Q: Can I acquire Accessible Seating as part of a VIP program?
A: If you would like to inquire about Accessible Seating as part of a VIP program, please reach out to us at [email protected]ent.com or 888-805-8930. We will walk you through any available options.
Q: Is parking included?
A: Parking is not included. Please refer to the venue for more info regarding parking.
Q: When will the meet and greet photo opportunity take place?
A: The photo opportunity will take place after the show during the Peppa Pig Party. More specific times will be announced in the informational email we will send to you approximately one week prior to the event.
Q: Can I bring my own camera to the Peppa Pig Party?
A: Yes! You will be allowed to bring a standard point-and-shoot camera. All camera phones are acceptable, however, cameras with detachable lenses will not be permitted.
Q: If I’m unable to make it to VIP Check-in, how can I receive my merchandise?
A: All merchandise must be redeemed on site at our VIP Check-in. We are unable to ship out any merchandise post-event.
Q: Will the cast members be able to sign autographs during the Photo Opportunity?
A: There is no guarantee that cast members will be able to sign autographs due to time constraints.
Q: How will I receive my (1) photo from the Peppa Pig Party?
A: All photos will be uploaded to a website for all Party Pass guests to easily download their photo. This information will be detailed in the informational email and will be provided to you upon check-in.
Q: The people attending the show with me may be arriving late. How would they get their tickets, merchandise, etc.?
A: The original purchaser will have all tickets prior to the show and will need to distribute accordingly. However, we advise everyone enter the show all at once to ensure that all VIP credentials and gifts are received.
Q: I purchased a package as a gift, but I will not be in attendance. How can my friend and family member pick up their ticket on my behalf?
A: In order to accommodate this, the original purchaser must contact our Guest Services team at 888-805-8930 or [email protected] to authorize an alternate pick-up person at least 2 weeks before the event date. This authorization will allow a friend or family member to pick up the package on the purchaser’s behalf. All informational emails and correspondence will still go to the original purchaser and it is up to them to relay the information to the guest that is attending the event.
Q: Can I use my CID package for a contest/giveaway or to promote my website/product/event?
A: No. CID Entertainment’s trademarks, intellectual property, tickets and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes or any commercial purpose, without express written consent from CID and its partners. Please see our purchase policy for more detail.
Q: What if I change my mind and don’t want my package?
A: All packages are non-refundable. Please refer to the Purchase Policy for complete details.
Q: Am I going to have an amazing time?