Q: Do these Tim McGraw VIP Packages have a minimum age?
A: Nope! These packages do not have a minimum age. Of course, any alcoholic beverages are for patrons that are 21 years or older.
Q: Can I choose which row my seat is for the show?
A: During the purchasing process, you can narrow down your ticket search depending on what is still available.
Q: Where will I receive my tickets? (please note that if purchased an UPGRADE Package, then you must already have a ticket to the show)
A: We will have a separate VIP check-in for you the day of the concert. This is where you will pick up your tickets, VIP credentials, and any additional merchandise. As it gets closer to the event, the ticket purchaser will receive an informational email with all of the event details and VIP activities. Please be sure to bring a valid photo identification.
Q: If I purchased the Countdown to Sundown Premium VIP Experience, how will I receive my parking pass?
A: Prior to the event, a VIP parking pass with additional parking information will be sent to you via email.
Q: If I purchased the Countdown to Sundown Premium VIP Experience UPGRADE, do you receive a parking pass?
A: The UPGRADE does not include a parking pass. Only guests that purchased the original Countdown to Sundown Premium VIP Experience will receive a parking pass.
Q: When can I check in as a VIP guest?
A: Generally check-in opens about 2 hours before the main show. As it gets closer to the event, the package purchaser will receive an informational e-mail with all of the event details, including exact times and locations for VIP check-in.
Q: Is there a secure space that I can leave my VIP merchandise during the show?
A: Once you check-in and receive all appropriate merchandise, you will have the opportunity to bring items back to your car before entering the concert venue.
Q: When will the Pre-Show Performance take place?
A: The Pre-Show Acoustic Performance will take place during the Pre-Show Party. More specific times will be announced in the informational email we will send to you about a week before the event. We advise arriving as early as possible! Please note the pre-show performance may overlap with opening acts.
Q: Can I attend the Pre-Show Party if I do not have a Countdown to Sundown Premium VIP Package? If not, can I upgrade from a One of Those Nights VIP ticket to a Countdown to Sundown Premium VIP ticket on-site?
A: All guests must have purchased the Countdown to Sundown Premium VIP package before the event date to gain admittance to the VIP Pre-Show Party. There is an upgrade option available for people that already have regular tickets and would like to upgrade to the Countdown to Sundown Experience. The upgrade must be purchased before the event date as well.
Q: Can I bring my own camera to the Pre-Show Party?
A: You will be allowed to bring a standard point-and-shoot camera. Camera Phones are acceptable. Cameras with detachable lenses will not be permitted.
Q: Will Tim be signing autographs?
A: Tim will not be able to sign autographs due to time constraints.
Q: Are there any photo opportunities with Tim during the Pre-Show Party?
A: Since this package does not include a Meet & Greet, personal photo opps are not available due to time constraints. However, you are more than welcome to take photos during the pre-show performance!
Q: The people attending the concert with me may be arriving late. How would they get their tickets, merchandise, etc.?
A: The original purchaser will pick up everyone’s tickets and merchandise at check-in.. They will have to distribute accordingly. We advise everyone enter the concert all at once.
Q: I purchased packages for my family, but I will not be in attendance. How can they pick up their tickets on my behalf?
A: Please have the purchaser contact Guest Services at 888-805-8930 to issue a name change to a person or family member attending at least one week prior to show date.
Q: What if I change my mind and don’t want my package?
Q: Am I going to have an amazing time?