CID Entertainment is a premier VIP, travel package, and shuttle service provider for major music festivals and tours. We partner with multi-genre artists and many of the nation's leading festival properties to craft unparalleled live event experiences for music fans. Our comprehensive event solutions include a wide variety of custom-curated VIP programs, turnkey travel packages, shuttle programs, and unique ticketing options.
As your strategic partner for fan experiences and travel solutions, CID provides best-in-class program creation, execution, and turnkey project management. We are fan-focused and pride ourselves on delivering world-class customer service that surpasses the industry standard. This level of dedication ensures exceptionally attentive, high-touch consumer engagement from before fans purchase their tickets until after the show. With our first-class on site concierge service, comprehensive call center devoted to answering fan inquiries, and follow-up surveys to foster constant improvement, we consistently exceed your fans’ expectations.
We understand the importance of protecting each brand's identity, and we work carefully to preserve, reflect, and enhance our partners' brands in all of our program activations. CID functions as an extension of your team – a dedicated ally – who cares as much as you do about your tour or event. We provide all the resources you need to super-serve your core fanbase and deliver on the promise of a superb live concert experience.