Q: Do these packages have a minimum age?
A: Yes. For the home rentals, all persons must be at least 25 years of age to purchase a home rental and check-in. Persons under the age of 25 years may still occupy the house, however the person whose name is booked for the reservation must be 25 years of age to check in. Please be sure to bring valid photo identification and credit card. You must be at least 18 years of age to attend these shows.
Q: Do the home rentals include tickets?
A: Yes! All home rentals include (4) or (6) two-day Tier 2 VIP tickets for the event.
Q: How will I receive my tickets and merchandise?
A: Home purchasers should stay tuned for the informational email to provide specific check-in instructions!
Q: What time is check-in and check-out?
A: Check-In time for the home rentals is 5PM and Check-Out is at 10AM.
Q: Can I use my CID package for a contest/giveaway or to promote my website/product/event?
A: No. CID Entertainment’s trademarks, intellectual property, tickets and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes or any commercial purpose, without express written consent from CID and its partners. Please see our purchase policy for more detail.
Q: What if I change my mind and don’t want my package?
A: All packages are non-refundable. Please refer to the Purchase Policy for complete details.
Q: I still have questions!
A: Take a look at the venue website for a complete set of rules and concert information! Please also check out abgt250.com. If you need further clarification on anything, feel free to reach out to our Guest Services team at 888-805-8930 or firstname.lastname@example.org.
Rules of the Home Rentals
As noted on our website, at the time of check in, a security deposit of $750 will need to be collected from the purchaser. This will be in the form of a credit card authorization form in which you will fill out your card information and sign for the owner of the house to hold on to. After the guest checks out and they see there is no damage to the homes, the owner will shred the authorization form. To be clear – this is not a charge, just a ‘hold’ on your credit card. Just like a hotel does when you check in, they authorize the card so they know that amount of money is available just in case of damage.
Also at the time of check in or prior to arrival, you will sign an agreement with the home owner that shows the ‘rules’ of the community as shown below:
CHECK IN/CHECK OUT:
Typically you can check in anytime after 5pm and check out by 10am. Please be courteous to our house cleaners they will not start until you are out of the house and you can be charged standby time at the rate of $50.00/hour. Our next guest comes in at 5:00 pm so if you’re not out by 10:00am we will have to call for contracted extra help at $50.00/hr.
Each unit is allowed two parking spaces during their stay. Please be advised NO boats, campers, tents, or RV’s are allowed in these parking spaces.
NO PETS are allowed at properties unless specifically allowed in writing. Violators will be assessed a $500 fee per sighting.
NO SMOKING. There is no smoking at any property unless specifically posted as a smoking area.
Violations will result in a $500 fee per occurrence.
COMMON AREA RULES
Only valid licensed, operable motor vehicles may be parked in the community. No commercial trucks, trailers, boats, boat trailers, flat beds or RVs are allowed in the parking areas. Parking in marked fire lanes is prohibited ($250 fine). All renters/guests’ vehicles are required to have a valid and visible Sunserra temporary parking permit (hang-tag) displayed in their vehicle. Vehicles must be parked in the garage or the assigned/reserved parking stall(s) for that unit. Parking is also available in any unmarked parking stall. Violation of any parking regulations may result in a fine and/or the vehicle’s towing/impoundment. No vehicular traffic shall exceed 15 mph. Only individuals possessing a valid driver’s license shall operate any motor vehicle or golf cart. Minors under the age of 12 shall not use the Fitness Center. Furniture, water slides, swimming pools, play structures or other similar items are not allowed in the Common Areas. No skateboarding or use of unlicensed motorcycles or motorized scooters is allowed on the premises.
Quiet time is from 11:00 p.m. to 7:30 a.m., seven days a week.
Abusive and/or overly loud noises from stereos, televisions, parties, or by other means are prohibited.
Use of loud, offensive and profane language within hearing distance of neighbors is prohibited at ALL times. All garbage must be placed inside the dumpster or in available recycling containers. No garbage may be placed outside the home or in the Common Areas. No wood burning fire pits are allowed due to fire danger and smoke. The community is served by a septic system. There is no garbage disposal. Do not place any food or other waste down the drain.
POOL AND HOT TUB RULES
Please obey all rules and regulations posted in pool and hot tub areas.
Pool and hot tub hours are from 9:00 a.m. to 11:00 p.m.
There is no life guard on duty. Children must be supervised by an adult at all times. Adult must be 18 years or older.
Violations of any rules are subject to fine, and/or vehicle impoundment, and/or immediate eviction from the property (for some cases, law enforcement will also called). The typical fine schedule is $50 for the first offense, $100 for the second, and $300 thereafter.