ACM Awards FAQs
Q: Where will I pick up my tickets and merchandise?
A: You will receive an informational email from us about one week prior to the events with specific check-in details and instructions!
Q: Can I use my camera during the rehearsals?
A: There is absolutely no camera or cell phone use allowed in any rehearsal, but guests should bring their camera for the Party for a Cause, Awards Show and After Party.
Q: When does the Party For A Cause festival begin during the day?
A: Gates to the festival will open at 3PM on Friday, April 1st. Gates will open at 12PM on Saturday and Sunday, April 2nd and 3rd. Exact line-ups will be announced closer to the date.
Q: Where is the Party For A Cause Festival held?
A: The festival will be held at the Las Vegas Festival Grounds at 2594 Las Vegas Blvd. South.
Q: Will there be reentry to the Festival grounds?
A: Yes, re-entry will be permitted. Scan your wristband upon exit to re-enter the Festival Grounds in the same day. Scan in, scan out – it’s that simple!
Q: What can I bring into the Festival?
A: Please visit the Festival’s FAQs for more information on what you can and cannot bring into the Festival.
Q: I will not have the credit card that was used to purchase my package. What do I need to do to be able to pick up my tickets?
A: If the will call name for your package is under your name, we ask that you please bring your confirmation emails as well as your identification. If your order was purchased under another will call name, we ask that the original purchaser please contact our Guest Services team for assistance. We can be reached at info@cidentertainment.com or by phone at 888-805-8930.
Q: I purchased packages for my family, but I will not be in attendance. How can they pick up their tickets?
A: Please have the purchaser contact Guest Services at 888-805-8930 to issue a name change to a person or family member attending at least two weeks prior to show date.
