Austin Food + Wine Festival
Q: Do the Austin Food + Wine Packages have a minimum age?
A: All guests must be at least 21 years of age to attend this festival. When checking in to the hotel, please be sure to present valid photo identification.
Q: Where will I receive my tickets?
A: A CID Entertainment Representative will be in the main lobby of the hotel to assist you. Here you can check-in and pick up your tickets for a weekend of food and wine! As it gets closer to the event, the package purchaser will receive an e-mail with all of the event details, including exact times and locations for the check-in and VIP activities.
Q: What time is check-in and check-out at the Four Seasons in Downtown Austin?
A: Check-in begins at 3pm each day and all guests must be checked out at the end of their stay by 12pm. If you would like to arrive early or depart late, the Four Seasons is glad to store your bags and make the Spa available for you to freshen up. Please contact the Four Seasons in Downtown Austin for more information.
Q: Is parking provided at the hotel?
A: Hotel parking is not included in this package. Valet parking is available for an additional fee.
Q: How far is the Four Seasons in Downtown Austin from the festival?
A: This unique festival is located in two separate parks. Luckily, the Four Seasons in Downtown Austin is just about a mile away from both the Republic Square Park and Auditorium Shores!
Q: The people attending the festival with me may be arriving late. How can they check-in to the hotel and get their tickets and merchandise?
A: The original purchaser will pick up everyone’s tickets and merchandise upon check-in at the hotel. They will have to distribute accordingly. We advise everyone arrive at the hotel all at once.
Q: I purchased packages for my family, but I will not be in attendance. Can they check-in at the hotel on my behalf?
A: Please have the purchaser contact Guest Services at 888-805-8930 to issue a name change to a person or family member attending at least one week prior to the festival.
Q: What if I change my mind and don’t want my package?
Q: Am I going to have an amazing time?