Brandi Carlile at The Gorge 2019 Tent Rental FAQs
Q: Do I need a password to purchase during the Bramily presale?
A: Yes, these packages are password protected until Thursday 12/13 at 9:59am PST.
Q: Can I purchase a package over the phone?
A: Unfortunately, we are unable to process any orders over the phone and therefore all packages must be purchased online. However, we’re happy to help walk you through the purchasing process if you’d like to give us a ring at 888-805-8930!
Q: How do I get to my assigned tent rental for the weekend?
A: Upon entry, we will have a designated check-in area where you will be directed to your assigned tent. As it gets closer to the event, the ticket purchaser will receive an email with all of the event details, including exact times and locations for the check-in and activities.
Q: How close are the tent rentals to the venue?
A: VERY! It’s just a short walk away.
Q: What is the size of each tent space?
A: Each tent is big enough to comfortably fit two or four (if you purchased a package for 4) guests to sleep, lounge, and take a break from dancing.
Q: Is parking included in the tent rental package?
A: Yep! Each camping spot includes space for (1) vehicle.
Q: Can I use my CID package for a contest/giveaway or to promote my website/product/event?
A: No. CID Entertainment’s trademarks, intellectual property, tickets and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes or any commercial purpose, without express written consent from CID and its partners. Please see our purchase policy for more detail.
Q: I purchased a package as a gift, but I will not be in attendance. How can my friend and family member pick up their ticket on my behalf?
A: In order to accommodate this, the original purchaser must contact our Guest Services team at 888-805-8930 or firstname.lastname@example.org to authorize an alternate pick-up person at least 2 weeks before the event date. This authorization will allow a friend or family member to pick up the package on the purchaser’s behalf. All informational emails and correspondence will still go to the original purchaser and it is up to them to relay the information to the guest that is attending the event.
Q: What if I change my mind and don’t want my package?
A: All packages are non-refundable. Please refer to the Purchase Policy for complete details.
Q: Am I going to have an amazing time?