Camp Bisco 2017
Q: Is there a minimum age for the VIP Pass?
A: All Camp Bisco attendees must be at least 18 years of age. Of course, any alcoholic beverages are for patrons that are 21 years or older. Please be sure to bring a valid government issued photo I.D.
Q: How will I receive my tickets?
A: All tickets will be sent in the mail directly to your shipping address.
Q: How will I receive my merchandise and meal vouchers?
A: VIP guests will pick up their merchandise and meal vouchers at the VIP Lounge. More details will be included in the informational email we send to purchasers approximately one week prior to the event.
Q: If I’m unable to make it to the VIP Lounge to retrieve my merchandise, how can I receive it?
A: All merchandise must be redeemed on site at the VIP Lounge. We are unable to ship out any merchandise post-event.
Q: Do I need to purchase camping passes?
A: If you are planning on camping at the festival, you will need to purchase the 3-Day VIP + Camping bundle. The 3-Day VIP pass does not include camping.
Q: Is there VIP camping available?
A: No. There is only one type of camping for Camp Bisco attendees, no matter what type of festival ticket they have purchased. Be prepared for hills!
Q: Is there VIP parking?
A: Yes: When purchasing your VIP pass, you will have the option to add on free VIP Parking for Camping or a daytime-only VIP parking space at the venue (available during purchase process, 1 parking pass per order, while supplies last).
Q: How early can I arrive at Camp Bisco?
A: All fans who purchased VIP Passes + Camping will have early access to the campgrounds on Wednesday, July 12th from 8 PM – 10 PM. All fans with RV Passes can arrive starting at noon on Wednesday.
Q: Do I have access to the Montage Mountain Waterpark during the festival?
A: Yes! Every 3-Day festival pass gives you full access to the waterpark.
Q: I purchased a package as a gift, but I will not be in attendance. How can my friend or family member pick-up the package on my behalf?
A: In order to accommodate this, the original purchaser must contact our Guest Services team at 888-805-8930 or firstname.lastname@example.org to authorize an alternate pick-up person at least 2 weeks before the event date. This authorization will allow a friend or family member to pick-up the package on the purchaser’s behalf. All informational emails and correspondence will still go to the original purchaser and it is up to them to relay the information to the guest that is attending the event.
Q: Can I use my CID package for a contest/giveaway or to promote my website/product/event?
A: No. CID Entertainment’s trademarks, intellectual property, tickets and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes or any commercial purpose, without express written consent from CID and its partners. Please see our purchase policy for more detail.
Q: What if I change my mind and don’t want my package?
A: All packages are nonrefundable. Please refer to the Purchase Policy for complete details.
Q: Still got questions?
A: Check out the festival’s own FAQ right here!
Q: Am I going to have an amazing time?