CID Entertainment is joining Chris Stapleton on tour to offer Single Barrel Experiences that grant pre-show access to the ’78 Lounge, as well as Travel Packages that bundle concert tickets with local hotel accommodations in select cities.
‘Single Barrel’ Experience Chicago Travel Packages FAQ
‘Single Barrel’ Experience
- One (1) premium reserved seat or general admission pit ticket with early access to see Chris Stapleton
- Invitation to The ‘78 Pre-Show Lounge and Interactive Experience, with new experiences and memorabilia, featuring:
- Opportunity to take photos holding Chris’ most iconic awards
- Interactive guitar station featuring Chris’ personal guitars, and a track selected by Chris for fans to play.
- A chance to interact with instruments and memorabilia from Chris’ career
- Photo booth
- A listening experience curated by Chris
- Whiskey tasting station*
- Cash bar* and light snacks
- One (1) limited edition Chris Stapleton Stadium VIP merchandise gift
- Dedicated venue entrance and crowd-free merchandise shopping before doors
*Local liquor laws apply
Chicago Travel Packages
- A pair of premium tickets -OR- ‘Single Barrel’ VIP Experience tickets to see Chris Stapleton live in concert at Wrigley Field on July 23, 2022
- A 1-night stay for two people at the Hampton Inn Chicago Downtown Magnificent Mile* (Check-in: 7/23; Check-out: 7/24)
- Exclusive Chris Stapleton tour travel package merchandise gifts
*Please note, you must be 21+ to purchase this package and check in to the hotel.
Chris Stapleton Stadium Tour 2020 VIP Package FAQs
Please note information on FAQs is subject to change.
Q: Can I purchase a package over the phone?
A: Unfortunately, we are unable to process any orders over the phone and therefore all packages must be purchased online. However, we’re happy to help walk you through the purchasing process if you’d like to give us a ring at 888-805-8930!
Q: Does this package have a minimum age?
A: Most shows are open to guests of all ages. However, the age policy varies with each venue. You can typically find the age policy via the “more information” button on the ticketing page, but if it is not there, you may also refer to the venue’s website for details regarding your specific event.
Q: Can I acquire Accessible Seating as part of a VIP program?
A: Most venues offer accessible seating areas to accommodate their guests. Availability and type of accessible seating tickets will vary based on each venue’s policies and/or the type of event taking place. If you would like to inquire about Accessible Seating as part of a VIP program, please reach out to us at guestservices@cidentertainment.com or 888-805-8930 immediately after purchase. We will go over any available options.
Q: What does “General Admission pit ticket” mean?
A: General Admission Pit Tickets provide access to the standing room area. If your package includes a standing General Admission Area Ticket, you will NOT receive access to reserved seating areas. If your package includes a Premium Reserved Seat, you will NOT receive access the standing General Admission Area. Please note that unless one of these options is sold out/unavailable for your show, you will have the option to choose one of these options during the purchase process.
Q: How will I know where my seat is located if I select a Premium Reserved ticket?
A: Your seat location will be displayed while going through the purchase process before you complete your purchase. The ticketing system will automatically give you the best seat available with the package at your time of search. If you forget your seat location, you can always refer to your order receipt that you received via email after purchase!
Q: Can I purchase a VIP Package at the Box Office?
A: No, VIP Packages will not be available for purchase at the Box Office. You must purchase online ahead of time.
Q: Where will I receive my tickets?
A: During the purchase process, you will have the option of having your tickets mailed, printed at home (E-Ticket), or picking them up at Will Call. If you choose to have your tickets shipped to you or printed at home, you will still need to check in with us at the event to ensure you get to take advantage of all the perks that come with your package! If you select Will Call as your ticket delivery method, you will need to pick your tickets up from the box office before heading to Check-in.
Q: When can I check in as a VIP guest?
A: While the exact time varies with each show, VIP check-in will generally occur about 1-2 hours before the doors open to the public. We will provide the specific times and check-in location for your show in our informational email about one week before the concert.
Q: How will I receive the merchandise?
A: All merchandise items will be available for pickup at the venue. More details will be provided in the informational email.
Q: If I’m unable to make it to VIP Check-in, how can I receive my merchandise?
A: All merchandise must be redeemed on site at our VIP Check-in. We are unable to ship out any merchandise post-event.
Q: What does early access mean?
A: ‘Single Barrel’ Experience guests with GA Pit tickets will have access to the pit before the General Public are let inside the venue. Guests with premium reserved tickets will be able to access their seats once doors have opened.
Q: Is VIP parking included?
A: Parking is not included with this package, but parking may be available at the concert venue. Please refer to the venue’s website for more information regarding parking.
Q: Can I upgrade to a VIP package if I already purchased a regular ticket?
A: Our ability to upgrade depends on a few different factors – availability, the venue, and date of contact – but please reach out to our guest services team at 888-805-8930 to inquire about any upgrade availability, and we’d be happy to discuss your options with you!
Q: What is an on-site concert host?
A: The on-site concert host is basically an extension of our Guest Services team at the event itself. He/she will be available for any questions or concerns that may arise during the VIP program.
Q: The people attending the concert with me may be arriving late. How would they get their tickets, merchandise, etc.?
A: The original purchaser will check in for all package materials, and he/she will then be able to distribute accordingly. Thus, we advise for your whole party to come to VIP check-in at the same time to make it quick and easy.
Q: I purchased a package as a gift, but I will not be in attendance. How can my friend and family member pick up their ticket on my behalf?
A: You can do what is called an alternate pick-up! Simply provide the new guest with a photocopy of your photo ID, a photocopy of the credit card used during the purchase process, and a note authorizing the new guest to check in for your order. These items can be digital copies or photos on a cellphone. As long as the new guest has these items, in addition to the show ticket(s), he/she will be able to check-in for the order without you being present. Please note that the informational email regarding check-in (and any other emails correspondence from us) is sent to purchasers only, so you will need to forward any emails to the new guest.
Q: What if I change my mind and don’t want my package?
A: All packages are non-refundable. Please refer to the Purchase Policy for complete details.
Q: Am I going to have an amazing time?
A: ABSOLUTELY!
Chris Stapleton 2020 Travel Package FAQs
Q: Does these travel packages have a minimum age?
A: When purchasing a travel package at the Courtyard Dallas Arlington, all persons must be at least 18 year old to check into the hotel. People under the age of 18 may still occupy a room; however the person whose name is booked on the reservation must be 18 years of age to check in and must present valid photo identification.
Q: Do these travel packages come with concert tickets?
A: Yes! All travel packages come with 2 concert tickets to see Chris Stapleton live.
Q: Can I purchase a package over the phone?
A: Unfortunately, we are unable to process any orders over the phone and therefore all packages must be purchased online. However, we’re happy to help walk you through the purchasing process if you’d like to give us a ring at 888-805-8930!
Q: Where will I receive my tickets?
A: CID Entertainment representatives will be at a designated location within the hotel to assist you. Here you can check in, and pick up your tickets, as well as any merchandise or additional items that come with your package. Basically, one-stop check-in for everything!
Please be sure to bring your photo ID and credit card. Although your room is paid for in full, you will need a credit card for any incidentals you may incur. As it gets closer to the event, the package purchaser will receive an informational email with the exact time and location for Travel Package check-in.
Q: What time is check-in and check-out at each hotel?
A: We abide by the hotels’ standard check-in and check-out times, which are:
Courtyard Dallas Arlington Entertainment District
Check-in begins at 4pm each day and all guests must be checked out on the end of their stay by 11am.
Q: Is parking provided at the hotel?
A: Hotel parking is not included in the package. Valet and self-parking are available upon arrival and may cost an additional fee.
Q: Do I need to purchase a venue parking pass?
A: It is not necessary to purchase a parking pass, as the venue is within easy walking distance of the hotel. We’ll provide you with some handy walking directions nearer to the event.
Q: Can I extend my stay beyond the travel package dates?
A: In order to add additional nights to your travel package, you will need to book those nights directly with the hotel. Please note, the front desk will most likely not have your travel package reservation information yet.
Once you’ve booked the additional night(s), please reach out to our Guest Services team at guestservices@cidentertainment.com with your reservation information and we’d be happy to submit a request to the hotel to link the reservations. While the hotel will always do their best to accommodate, there is a small chance you may have to switch rooms as all additional night requests are based on hotel availability.
Q: How far is each hotel from the venue?
The Courtyard Dallas Arlington Entertainment District is 0.6 miles from the venue. About a 12 minute walk to the venue.
Q: Can I use my CID package for a contest/giveaway or to promote my website/product/event?
A: No. CID Entertainment’s trademarks, intellectual property, tickets and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes or any commercial purpose, without express written consent from CID and its partners. Please see our purchase policy for more detail.
Q: I purchased a package as a gift, but I will not be in attendance. How can my friend and family member pick up their ticket on my behalf?
A: In order to accommodate this, the original purchaser must contact our Guest Services team at 888-805-8930 or guestservices@cidentertainment.com to authorize an alternate pick-up person at least 2 weeks before the event date. This authorization will allow a friend or family member to pick up the package on the purchaser’s behalf. All informational emails and correspondence will still go to the original purchaser and it is up to them to relay the information to the guest that is attending the event.
Q: What if I change my mind and don’t want my package?
A: All packages are non-refundable. Please refer to the Purchase Policy for complete details.
Q: Am I going to have an amazing time?
A: ABSOLUTELY!