CID Entertainment is partnering with Chris Stapleton to offer special
fan experiences on tour this summer.
Questions? Please feel free to reach out to the CID Entertainment Guest Services team
at guestservices@cidentertainment.com or (888) 805-8930.
*Seating may vary by venue. General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply – Whiskey Tasting Station offered only in select markets
Please note: This package does not include a Meet & Greet with Chris Stapleton
*Seating may vary by venue. General Admission pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
Friday 5/5/17
Verizon Amphitheatre
Alpharetta, GA
Saturday 5/6/17
Verizon Amphitheatre
Alpharetta, GA
Thursday 5/11/17
Veterans United Home Loans Amphitheatre
Virginia Beach, VA
Friday 5/12/17
Coastal Credit Union Music Park at Walnut Creek
Raleigh, NC
Saturday 5/13/17
PNC Music Pavilion
Charlotte, NC
Thursday 5/18/17
Mattress Firm Amphitheatre
San Diego, CA
Friday 5/19/17
Ak-Chin Pavilion
Phoenix, AZ
Saturday 5/20/17
The Forum
Los Angeles, CA
Tuesday 5/23/17
Red Rocks Amphitheatre
Morrison, CO
Wednesday 5/24/17
Red Rocks Amphitheatre
Morrison, CO
Thursday 6/22/17
BOK Center
Tulsa, OK
Friday 7/14/17
XFINITY Center
Mansfield, MA
Saturday 7/15/17
Xfinity Theatre
Hartford, CT
Sunday 7/16/17
Darien Lake Performing Arts Center
Darien Center, NY
Thursday 7/20/17
PNC Bank Arts Center
Holmdel, NJ
Friday 7/21/17
Northwell Health at Jones Beach Theatre
Wantagh, NY
Saturday 7/22/17
Jiffy Lube Live
Bristow, VA
Thursday 8/3/17
AMSOIL Arena
Duluth, MN
Saturday 8/5/17
Hollywood Casino Amphitheatre
St. Louis, MO
Thursday 8/10/17
Giant Center
Hershey, PA
Friday 8/11/17
KeyBank Pavilion
Pittsburgh, PA
Saturday 8/12/17
BB&T Pavilion
Camden, NJ
Thursday 8/17/17
Budweiser Stage
Toronto, ON
Friday 8/18/17
Blossom Music Center
Cleveland, OH
Saturday 8/19/17
DTE Energy Music Theatre
Clarkston, MI
Friday 8/25/17
Bank of NH Pavilion at Meadowbrook
Gilford, NH
Saturday 8/26/17
Bank of NH Pavilion at Meadowbrook
Gilford, NH
Thursday 8/31/17
Save Mart Center
Fresno, CA
Friday 9/1/17
Shoreline Amphitheatre
Mountain View, CA
Saturday 9/2/17
Toyota Amphitheatre
Sacramento, CA
Friday 9/8/17
Riverbend Music Center
Cincinnati, OH
Saturday 9/9/17
Klipsch Music Center
Indianapolis, IN
Friday 9/15/17
Bank Plus Amphitheater
Southaven, MS
Saturday 9/16/17
Oak Mountain Amphitheatre
Birmingham, AL
Thursday 10/5/17
iWireless Center
Moline, IL
Friday 10/6/17
Wells Fargo Arena
Des Moines, IA
Saturday 10/7/17
Xcel Energy Center
St. Paul, MN
Friday 10/13/17
Bridgestone Arena
Nashville, TN
Saturday 10/14/17
Bridgestone Arena
Nashville, TN
Thursday 10/19/17
Raising Cane's River Center Arena
Baton Rouge, LA
Friday 10/20/17
AT&T Center
San Antonio, TX
Saturday 10/21/17
CenturyLink Center
Bossier City, LA
Thursday 10/26/17
Austin360 Amphitheatre
Austin, TX
Friday 10/27/17
Cynthia Woods Mitchell Pavilion
Houston, TX
Saturday 10/28/17
Starplex Pavilion
Dallas, TX
Thursday 11/2/17
Charleston Civic Center Coliseum
Charleston, WV
Friday 11/3/17
Nationwide Arena
Columbus, OH
Saturday 11/4/17
Van Andel Arena
Grand Rapids, MI
Friday 11/10/17
Midflorida Credit Union Amphitheatre
Tampa, FL
Saturday 11/11/17
Jacksonville Veterans Memorial Arena
Jacksonville, FL
Thursday 11/16/17
Verizon Arena
Little Rock, AR
Friday 11/17/17
Chesapeake Energy Arena
Oklahoma City, OK
Saturday 11/18/17
CenturyLink Center
Omaha, NE
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply – Whiskey tasting station is unavailable
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply – Whiskey tasting station is unavailable
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply – Whiskey tasting station is unavailable
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply – Whiskey tasting station is unavailable
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply – Whiskey Tasting Station offered only in select markets
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply – Whiskey Tasting Station offered only in select markets
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply – Whiskey Tasting Station offered only in select markets
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply – Whiskey Tasting Station offered only in select markets
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply – Whiskey Tasting Station offered only in select markets
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply – Whiskey Tasting Station offered only in select markets
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
**Local liquor laws apply
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply – Whiskey Tasting Station offered only in select markets
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply – Whiskey Tasting Station offered only in select markets
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply – Whiskey Tasting Station offered only in select markets
Please note: This package does not include a Meet & Greet with Chris Stapleton
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply – Whiskey Tasting Station offered only in select markets
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply – Whiskey Tasting Station offered only in select markets
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply – Whiskey Tasting Station offered only in select markets
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
*General Admission pit tickets do not include a reserved viewing area in the pit
** Local liquor laws apply – Whiskey Tasting Station offered only in select markets
Please note: This package does not include a Meet & Greet with Chris Stapleton
*General Admission Pit tickets do not include a reserved viewing area in the pit
Please note: This package does not include a Meet & Greet with Chris Stapleton or access to ‘The 78’ Pre-Show Lounge
Chris Stapleton All American Roadshow FAQs
Q: Does this package have a minimum age?
A: Most shows are open to guests of all ages. However, the age policy varies with each venue. You can typically find the age policy via the “more information” button on the ticketing page, but if it is not there, you may also refer to the venue’s website for details regarding your specific event. Please note, you must be 21+ to consume any alcohol.
Q: Can I choose whether I get a General Admission Pit ticket or a Premium Reserved ticket?
A: Yes! You can narrow down your ticket search during the ticket selection process as long as both are options available. Please note, some cities may only offer Premium Reserved seating while other cities may offer both GA Floor and Premium Reserved options.
Q: How will I know where my seat is located if I select a Premium Reserved ticket?
A: Your seat location will be displayed while going through the purchase process before you complete your purchase. The ticketing system will automatically give you the best seat available with the package at your time of search. If you forget your seat location, you can always refer to your order receipt that you received via email after purchase!
Q: Can I acquire Accessible Seating as part of a VIP program?
A: Most venues offer accessible seating areas to accommodate their guests. Availability and type of accessible seating tickets will vary based on each venue’s policies and/or the type of event taking place. If you would like to inquire about Accessible Seating as part of a VIP program, please reach out to us at guestservices@cidentertainment.com or 888-805-8930 immediately after purchase. We will walk you through any available options.
Q: Can I purchase a VIP Package at the Box Office?
A: No, VIP Packages will not be available for purchase at the Box Office. You must purchase online ahead of time.
Q: Where will I receive my tickets?
A: During the purchase process, you will have the option of having your tickets mailed, printed at home (E-Ticket), or picking them up at Will Call. If you choose to have your tickets shipped to you or printed at home, you will still need to check in with us at the event to ensure you get to take advantage of all the perks that come with your package! If you select Will Call as your ticket delivery method, you will need to pick your tickets up from the box office before heading to Check-in.
Q: When can I check in as a VIP guest?
A: While the exact time varies with each show, VIP check-in will generally occur about 2 hours before the main show starts. We will provide the specific times and check-in location for your show in our informational email about one week before the concert.
Q: What does early entry mean?
A: Guests will have access to the GA Pit or their reserved seats (depending what ticket type they have) and merchandise shopping before the General Public are let inside the venue.
Q: How will I receive the merchandise?
A: All merchandise items will be available for pickup at the venue. More details will be provided in the informational email.
Q: If I’m unable to make it to VIP Check-in, how can I receive my merchandise?
A: All merchandise must be redeemed on site at our VIP Check-in. We are unable to ship out any merchandise post-event.
Q: Is there a secure space where I can leave my merchandise during the show?
A: Once you receive everything at check-in, you will have the opportunity to bring items back to your car before entering the concert venue.
Q: Is VIP parking included?
A: Parking is not included with this package, but parking may be available at the concert venue. Please refer to the venue’s website for more information regarding parking.
Q: Can I upgrade to a VIP package if I already purchased a regular ticket?
A: Our ability to upgrade depends on a few different factors – availability, the venue, and date of contact – but please reach out to our guest services team at 888-805-8930 to inquire about any upgrade availability, and we’d be happy to discuss your options with you!
Q: Can I use my CID package for a contest/giveaway or to promote my website/product/event?
A: No. CID Entertainment’s trademarks, intellectual property, tickets and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes or any commercial purpose, without express written consent from CID and its partners. Please see our Purchase Policy for more detail.
Q: What is an on-site concert host?
A: The on-site concert host is basically an extension of our Guest Services team at the event itself. He/she will be available for any questions or concerns that may arise during the VIP program.
Q: The people attending the concert with me may be arriving late. How would they get their tickets, merchandise, etc.?
A: The original purchaser will check in for all package materials, and he/she will then be able to distribute accordingly. Thus, we advise for your whole party to come to VIP check-in at the same time to make it quick and easy.
Q: I purchased a package as a gift, but I will not be in attendance. How can my friend and family member pick up their ticket on my behalf?
A: In order to accommodate this, the original purchaser must contact our Guest Services team at 888-805-8930 or guestservices@cidentertainment.com to authorize an alternate pick-up person at least 2 weeks before the event date. This authorization will allow a friend or family member to pick up the package on the purchaser’s behalf. All informational emails and correspondence will still go to the original purchaser and it is up to him/her to relay the information to the guest that is attending the event.
Q: What if I change my mind and don’t want my package?
A: All packages are non-refundable. Please refer to the Purchase Policy for complete details.
Q: Am I going to have an amazing time?
A: ABSOLUTELY!