Dustin Lynch VIP Upgrade Experience FAQ
Q: Does this package have a minimum age?
A: Nope! This package does not have a minimum age. Of course, any alcoholic beverages are for patrons that are 21 years or older.
Q: Does this package include tickets to the show?
A: This upgrade does not include a ticket to the show. You must have a ticket to the show in order to redeem the Dustin Lynch VIP Upgrade experience elements.
Q: Where will I receive my VIP credentials?
A: All VIP credentials will be available for pickup at the venue. As it gets closer to the event, an informational email will be sent with further details regarding time and location.Please be sure to bring valid photo ID to pick up everything.
Q: Is VIP parking included?
A: Parking is not included. Please refer to the venue for more info regarding parking.
Q: When does the VIP program start?
A: Generally the program will begin 1 hour before the main show. More specific times will be announced in the informational email we will send to you about a week before the event. Please note there may be some overlap between this program and performances occurring on the main stage.
Q: How will I received the merchandise?
A: All merchandise items will be available for pickup at the venue. More details will be provided in the informational email.
Q: Can I bring my own camera to the Meet & Greet?
A: Yes! You will be allowed to bring a standard point-and-shoot camera. All camera phones are acceptable, however, cameras with detachable lenses will not be permitted. We will have a representative available to assist with taking the photo.
Q: Will Dustin be signing autographs?
A: This package includes a limited edition screen print poster signed by Dustin Lynch ahead of time but we cannot guarantee additional autographs.
Q: How will the Meet & Greet photo opportunity be setup?
A: Everyone will most likely be organized by the group that they come with for the photo opportunity.
Q: The people attending the concert with me may be arriving late. How would they get their tickets, merchandise, etc.?
A: The original purchaser will pick up everyone’s credentials and distribute accordingly. There is a possibility the original purchaser can notify the on-site staff upon arrival that additional quests will be arriving later. However we strongly suggest everyone arrive all together.
Q: I purchased a package as a gift, but I will not be in attendance. How can my friend or family member pick-up the package on my behalf?
A: In order to accommodate this, the original purchaser must contact our Guest Services team at 888-805-8930 firstname.lastname@example.org to authorize an alternate pick-up person at least 2 weeks before the event date. This authorization will allow a friend or family member to pick-up the package on the purchaser’s behalf. All informational emails and correspondence will still go to the original purchaser and it is up to them to relay the information to the guest that is attending the event.
Q: Can I use my CID package for a contest/giveaway or to promote my website/product/event?
A: No. CID Entertainment’s trademarks, intellectual property, tickets and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes or any commercial purpose, without express written consent from CID and its partners. Please see our purchase policy for more detail.
Q: What if I change my mind and don’t want my package?
A: All packages are non-refundable. Please refer to the Purchase Policy for complete details.
Q: Am I going to have an amazing time?