First City Festival
Q: Do the First City Festival Hotel Packages have a minimum age?
A: First City Festival is open to people of all ages! However, all persons must be 18+ to reserve and check into the Monterey Marriott Hotel. Persons under the age of 18 years may still occupy a room; however the person whose name is booked for the reservation must be 18 years of age to check in. Please be sure to bring valid photo identification.
Q: How will I receive my tickets?
A: A CID Entertainment representative will be in the main lobby of the hotel to assist you. Here you will pick up your tickets, shuttle passes and merchandise. As it gets closer to the event, the package purchaser will receive an e-mail with all of the event details including times and locations for VIP check-in and activities.
Q: What time is check-in and check-out at the Monterey Marriott Hotel?
A: All guests can check-in beginning at 4pm each day and must be checked out at the end of their stay by 12pm.
Q: Is parking provided at the hotel?
A: Hotel parking is not included in the package but off-site parking is available for a small fee. Additionally, valet parking upon arrival is available for a fee as well.
Q: Do I need to purchase a festival parking pass?
A: It is not necessary to purchase parking passes with this travel package because of the complimentary shuttle service to and from the festival grounds! More specific times will be announced in the informational email we will send to you about a week before the event.
Q: The people attending the festival with me may be arriving late. How can they check-in at the hotel and get their tickets and merchandise?
A: The original purchaser will pick up everyone’s merchandise upon check-in. They will have to distribute accordingly. We advise everyone arrive at the hotel all at once.
Q: I purchased packages for my family, but I will not be in attendance. Can they check-in at the hotel on my behalf?
A: Please have the purchaser contact Guest Services at 888-805-8930 to issue a name change to a person or family member attending at least one week prior to the festival.
Q: Is there a payment plan for these packages?
A: Yes! An initial 60% deposit is needed to reserve your package and the final payment will be automatically charged on 7/18/14 to the same card used for the deposit.
Q: What if I change my mind and don’t want my package?
Q: Am I going to have an amazing time?