Luke Bryan Farm Tour 2016 FAQs
Q: Do the VIP packages have a minimum age?
A: Nope! These packages do not have a minimum age. Of course, any alcoholic beverages are for patrons that are 21 years or older.
Q: Where will I receive my tickets?
A: We will have a separate VIP check-in for you on the day of the show. This is where you will pick up your tickets, credentials and any additional merchandise. As it gets closer to the event, the ticket purchaser will receive an informational email with all of the event details including the times and locations for all VIP activities. Please be sure to bring a valid photo identification.
Q: Is Parking included?
A: Yes! One (1) parking pass is included per order. You will receive more detailed information regarding parking closer to your show date.
Q: What is an on-site event host?
A: The on-site event host will be available for any questions or concerns that may arise while you are at the show! You can find our event hosts at the check-in table or around the viewing area.
Q: When will I receive my digital download of The Luke Bryan Farm Tour EP?
A: You will receive more information via email from Universal Music Group sometime after 9/24/16.
Q: Is there a secure space that I can leave my VIP merchandise during the show?
A: Once you check-in and receive all appropriate merchandise, you should have the opportunity to bring items back to your car before having your ticket scanned and entering the concert venue.
Q: Can I upgrade to a VIP package if I already purchased a regular ticket?
A: Please reach out to our Guest Services team at 888-805-8930 to inquire about any upgrade availability for your show date.
Q: The people attending the concert with me may be arriving late. How would they get their tickets,merchandise, etc.?
A: The original purchaser will need to distribute everyone’s tickets accordingly based on the chosen delivery method. The original purchaser must be present at the time of our VIP check-in to pick up all VIP credentials and merchandise. We advise everyone enter the concert all at once.
Q: I purchased packages for my family, but I will not be in attendance. How can they pick up their tickets on my behalf?
A: In order to accommodate this, the original purchaser must contact our Guest Services team at 888-805-8930 or firstname.lastname@example.org to authorize an alternate pick-up person at least 2 weeks before the event date. This authorization will allow a friend or family member to pick-up the package on the purchaser’s behalf. All informational emails and correspondence will still go to the original purchaser and it is up to them to relay the information to the guest that is attending the event.
Q: Can I use my CID package for a contest/giveaway or to promote my website/product/event?
A: No. CID Entertainment’s trademarks, intellectual property, tickets and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes or any commercial purpose, without express written consent from CID and its partners. Please see our purchase policy for more detail.
Q: What if I change my mind and don’t want my package?
A: All packages are non-refundable. Please refer to the Purchase Policy for complete details.
Q: Am I going to have an amazing time?