Two nights of moe. at The Music Box at the Borgata Hotel & Casino in Atlantic City is more than okayalright by us! Join the band for a meet & greet, photo, pre-show happy hour soundcheck and much more with a 2-night packageFAQ
- One (1) 2-night reserved floor ticket in the first 6 rows
- Meet & greet / photo opportunity with the members of moe. on Sunday 2/16
- Exclusive access to a pre-show happy hour soundcheck with moe. on Sunday 2/16
- One (1) happy hour drink ticket
- One (1) limited edition event poster, autographed by the members of moe.
- One (1) moe. merchandise gift
- One (1) nugs.net download code per night
- On-site event host
2-night OkayAlright Meet & Greet Experience
moe. 2020 VIP Packages FAQs
Please note information on FAQs is subject to change.
Q: Does this package have a minimum age?
A: We adhere to the venue’s age policy. You can typically find the age policy via the “more information” button on the ticketing page, but if it is not there, you may also refer to the venue’s website for details
Q: Can I acquire Accessible Seating as part of a VIP program?
A: Most venues offer accessible seating areas to accommodate their guests. Availability and type of accessible seating tickets will vary based on each venue’s policies and/or the type of event taking place. If you would like to inquire about accessible seating as part of a VIP program, please reach out to us at firstname.lastname@example.org or 888-805-8930 immediately after purchase. We will go over any available options.
Q: Can I purchase a VIP Package at the Box Office?
A: No, VIP Packages will not be available for purchase at the Box Office. You must purchase online ahead of time.
Q: Where will I receive my tickets?
A: All VIP tickets will be set to Will Call for pickup on show day. The purchaser will receive more details in the informational email sent approximately 1 week before the event.
Q: When can I check in as a VIP guest?
A: VIP check-in will generally occur about 2 hours before doors open to the public. We will provide the specific times and check-in location for your show in our informational email about one week before the concert.
Q: If I’m unable to make it to VIP Check-in during check-in hours, how can I receive my merchandise?
A: All merchandise must be redeemed on site at our VIP Check-in. Unfortunately, we are unable to ship out any merchandise post-event.
Q: Is VIP parking included?
A: Parking is not included with this package, but parking may be available at the concert venue. Please refer to the venue’s website for more information regarding parking.
Q: Can I get an autograph with moe. during the meet & greet?
A: There are no autographs during the Meet & Greet, but you will receive one limited edition event poster, signed and numbered by the poster artist and autographed by the members of moe.
Q: Can I get a solo picture with moe. during the photo opportunity?
A: Yes! Every meet and greet guest can get an individual photo taken with moe.
Q: Can I bring my own camera to the pre-show party?
A: You can bring your camera phone and/or a standard point-and-shoot, but any cameras with detachable lenses will not be permitted.
Q: Can I upgrade to a VIP package if I already purchased a regular ticket?
A: Our ability to upgrade depends on a few different factors – availability, the venue, and date of contact – but please reach out to our guest services team at 888-805-8930 to inquire about any upgrade availability, and we’d be happy to discuss your options with you!
Q: What is an on-site event host?
A: The on-site event host is basically an extension of our Guest Services team at the event itself. He/she will be available for any questions or concerns that may arise during the VIP program.
Q: The people attending the concert with me may be arriving late. How would they get their tickets, merchandise, etc.?
A: The original purchaser will check in for all package materials, and he/she will then be able to distribute accordingly. Thus, we advise for your whole party to come to VIP check-in at the same time to make it quick and easy.
Q: Can I use my CID package for a contest/giveaway or to promote my website/product/event?
A: No. CID Entertainment’s trademarks, intellectual property, tickets and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes or any commercial purpose, without express written consent from CID and its partners. Please see our purchase policy for more detail.
Q: I purchased a package as a gift, but I will not be in attendance. How can my friend and family member pick up their ticket on my behalf?
A: You can do what is called an alternate pick-up! Simply provide the new guest with a photocopy of your photo ID, a photocopy of the credit card used during the purchase process, and a note authorizing the new guest to check in for your order. These items can be digital copies or photos on a cellphone. As long as the new guest has these items, in addition to the show ticket(s), he/she will be able to check-in for the order without you being present. Please note that the informational email regarding check-in (and any other emails correspondence from us) is sent to purchasers only, so you will need to forward any emails to the new guest.
Q: What if I change my mind and don’t want my package?
A: All packages are non-refundable. Please refer to the Purchase Policy for complete details.
Q: Am I going to have an amazing time?