The Peach Music Festival
Hotel Travel Package FAQs
Q: Do the Peach Music Festival Travel Packages have a minimum age?
A: This festival is open to people of all ages! However, when purchasing a travel package, all persons must be at least 21 years of age to check into the hotel. Persons under the age of 21 years may still occupy a room; however the person whose name is booked for the reservation must be 21 years of age to check in and must present valid photo identification.
Q: Where will I receive my tickets?
A: A CID Entertainment representative will be available at the hotel to assist you. Here you can check in and pick up your festival tickets, shuttle passes, and any additional merchandise for a weekend of fun! Please bring your receipt, picture ID, and credit card. As it gets closer to the event, the package purchaser will receive an email with all of the package details, including exact times and location for Travel Package Check-in.
Q: The people attending the festival with me may be arriving late. How can they check in to the hotel and get their tickets and merchandise?
A: The original purchaser will pick up everyone’s tickets and merchandise upon check-in at the hotel. They will have to distribute accordingly. We advise everyone arrive at the hotel all at once.
Q: I purchased packages for my family, but I will not be in attendance. Can they check in at the festival on my behalf?
A: In order to accommodate this, the original purchaser must contact our Guest Services team at 888-805-8930 or email@example.com to authorize an alternate pick-up person at least 2 weeks before the event date. This authorization will allow a friend or family member to pick up the package on the purchaser’s behalf. All informational emails and correspondence will still go to the original purchaser and it is up to them to relay the information to the guest that is attending the event.
Q: What if I change my mind and don’t want my package?
A: Travel packages are Non-refundable. Please refer to the Purchase Policy for complete details.
Q: Am I going to have an amazing time?