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2-Day Backstage Experience
- One (1) 2-day general admission ticket to see Pretty Lights on August 10-11 with access to a VIP soundboard viewing area
- Pre-show backstage tour of Red Rocks Amphitheatre*
- Photo opportunity inside the famous Red Rocks tunnel, featuring the signatures of some of music’s biggest names*
- Pre-show happy hour with open bar each night**
- One (1) limited edition event poster
- One (1) Pretty Lights commemorative coin
- One (1) commemorative VIP laminate
- Dedicated VIP Entrance
- Access to merchandise shopping before general doors
- On-site event host
*All pre-show backstage elements will take place on Saturday, August 11
**Local liquor laws apply
2-Day Backstage Experience
$399
2-Day VIP Experience
- One (1) 2-day general admission ticket to see Pretty Lights on August 10-11 with access to a VIP soundboard viewing area
- One (1) limited edition event poster
- One (1) Pretty Lights commemorative coin
- One (1) commemorative VIP laminate
- Dedicated VIP Entrance
- Access to merchandise shopping before general doors
- On-site event host
2-Day VIP Experience
$199
2-Day Backstage & 2-Day VIP Experience FAQ
Q: Do these packages have a minimum age?
A: No, there is not a minimum age for these ticket packages. Of course, any alcoholic beverages are for patrons that are 21 years or older.
Q: What type of ticket is included with this package?
A: Each Backstage Experience package and VIP Experience package includes (1) 2-day general admission ticket to see Pretty Lights on August 10th and August 11th. All Backstage and VIP Experience ticket-holders will have access to the premium soundboard VIP viewing area.
Q: What if I can only attend one night?
A: Single day experience packages are not available for this event. All experience packages include a 2-day ticket.
Q: Can I acquire Accessible Seating as part of a VIP program?
A: If you would like to inquire about Accessible Seating as part of a VIP program, please reach out to us at guestservices@cidentertainment.com or 888-805-8930. We will walk you through any available options.
Q: What if I can only attend one night?
A: Single day experience packages are not available for this event. All experience packages include a 2-day ticket.
Q: Where will I receive my tickets?
A: During the purchase process, you will have the option of choosing your delivery method. If you choose to have your tickets shipped to you, you will still need to check in with us at the event to ensure you get to take advantage of all the perks that come with your package! If you choose to pick up your tickets at Will Call, please be sure to stop by the venue box office to retrieve your tickets prior to meeting us at VIP Check-in. As it gets closer to the event the ticket purchaser will receive an informational email including the exact time and location for check-in. Please bring valid photo identification, and stay tuned for that email!
Q: When can I check-in as a Backstage or VIP guest?
A: While the exact time varies with each show, check-in will generally occur about 2-3 hours before the show starts. We will provide the specific times and check-in location for your show in our informational email about one week before the concert.
Q: Is parking included?
A: Parking is not included with these packages, but parking is available at the concert venue. You can view parking information on the Red Rocks website here.
Q: If I purchased the Backstage Experience, where will the pre-show happy hour take place?
A: If you purchased the Backstage Experience, we will send you a detailed informational email about one week prior to the event date with specific information regarding the pre-show happy hour and backstage tour!
Q: Can I upgrade to an experience package if I already purchased a regular ticket?
A: Our ability to upgrade depends on a few different factors – availability, the venue, and date of contact – but please reach out to our guest services team at 888-805-8930 or via email at guestservices@cidentertainment.com to inquire about any upgrade availability, and we’d be happy to discuss your options with you!
Q: What is an on-site event host?
A: The on-site event host is basically an extension of our Guest Services team at the event itself. He/she will be available for any questions or concerns that may arise during the VIP program.
Q: The people attending the concert with me may be arriving late. How would they get their tickets, merchandise, etc.?
A: The original purchaser will check in for all package materials, and he/she will then be able to distribute accordingly. Thus, we advise for your whole party to come to VIP check-in at the same time to make it quick and easy.
Q: I purchased a package as a gift, but I will not be in attendance. How can my friend and family member pick up their ticket on my behalf?
A: To accommodate this, the original purchaser must contact our Guest Services team at 888-805-8930 or guestservices@cidentertainment.com to authorize an alternate pick-up person at least 2 weeks before the event date. This authorization will allow a friend or family member to pick up the package on the purchaser’s behalf. All informational emails and correspondence will still go to the original purchaser and it is up to him/her to relay the information to the guest that is attending the event.
Q: Can I use my CID package for a contest/giveaway or to promote my website/product/event?
A: No. CID Entertainment’s trademarks, intellectual property, tickets and other offerings may NOT be used for advertising, promotions, auctions, contests, sweepstakes or any commercial purpose, without express written consent from CID and its partners. Please see our Purchase Policy for more detail.
Q: What if I change my mind and don’t want my package or can no longer attend?
A: All packages are non-refundable. Please refer to the Purchase Policy for complete details.
Q: Am I going to have an amazing time?
A: ABSOLUTELY!