Wodapalooza Travel Package FAQs
Q: Does Wodapalooza have a minimum age?
A: Nope! Wodapalooza is open to people of all ages! However, when purchasing a travel package, all persons must be 18+ to check into the hotel. People under the age of 18 may still occupy a room; however the person whose name is booked on the reservation must be at least 18 of age to check in and must present valid photo identification.
Q: Do these travel packages come with festival-access?
A: All Spectator travel packages come with either 2 GA or 2 VIP Tickets. You will get the same perks as any other non-travel package guests with the same ticket-type in addition to all the perks you’ll get as a Travel Packager! Athlete travel packages do not include tickets to Wodapalooza, however you will have expedited athlete check-in at your travel package hotel.
Q: Can I acquire Accessible Seating as part of a travel package?
A: Most venues offer accessible seating areas to accommodate their guests. Availability and type of accessible seating tickets will vary based on each venue’s policies and/or the type of event taking place. If you would like to inquire about Accessible Seating as part of a travel package, please reach out to us at email@example.com or 888-805-8930 immediately after purchase. We will walk you through any available options.
Q: Where will I receive my tickets?
A: CID Entertainment representatives will be at a designated location within the hotel to assist you. Here you can check in, and pick up your tickets, as well as any merchandise or additional items that come with your package. Basically, one-stop check-in for everything!
Please be sure to bring your photo ID and credit card. Although your room is paid for in full, you will need a credit card for any incidentals you may incur. As it gets closer to the event, the package purchaser will receive an informational email with the exact time and location for Travel Package check-in.
Q: If I’m unable to make it to Travel Package Check-in, how can I receive my merchandise?
A: All merchandise must be redeemed on site at our Travel Package Check-in. We are unable to ship out any merchandise post-event.
Q: What time is check-in and check-out at each hotel?
A: We abide by the hotel’s standard check-in and check-out times.
Check-in begins at 4pm each day and all guests must be checked out on the end of their stay by 12pm on Monday January 15th.
Q: Is parking provided at the hotel?
A: Hotel parking is not included in the package. On-site parking is $22 for day parking and $42 overnight with unlimited in and out privileges. Large vehicles such as trailers, boat trailers and RV’s will incur an oversize vehicle charge of $54 a day.
Q: Do I need to purchase a festival parking pass/is shuttle service included in my package?
A: It is not necessary to purchase a parking pass, as the event is within easy walking distance of the hotel. We’ll provide you with some handy walking directions nearer to the event.
Q: Can I purchase a travel package for just one night?
A: All travel packages available for this event are for three or four nights only. If you would like to add an additional nights to your stay, please reach out to our Guest Services team at 888-805-8930, and we’ll happily go over any options you may have.
Q: I purchased a package as a gift, but I will not be in attendance. How can my friend and family member pick up their ticket on my behalf?
A: In order to accommodate this, the original purchaser must contact our Guest Services team at 888-805-8930 or firstname.lastname@example.org to authorize an alternate pick-up person at least 2 weeks before the event date. This authorization will allow a friend or family member to pick up the package on the purchaser’s behalf. All informational emails and correspondence will still go to the original purchaser and it is up to them to relay the information to the guest that is attending the event.
Q: Is there a payment plan for these packages?
A: Yes, there are payment plans for all travel packages! An initial 60% will be charged upon purchasing your package and the final 40% payment will be automatically deducted on December 6th. If you purchase after December 6th, you will be charged for the package in full upon your purchase. Please note: This is an automatic payment plan, meaning you won’t need to choose to enter into it – you’re on the plan simply by clicking “purchase.” Please note – additional ticketing or purchase fees may apply.
Q: What if I change my mind and don’t want my package?
A: All packages are non-refundable. Please refer to the Purchase Policy for complete details.
Q: Am I going to have an amazing time?